Privacy Policy

Information We Collect

Information you give us

• Contact form: your name, email address, phone number, whether you are a homeowner, buyer, seller, or realtor, the property address (optional), and your message.
• Scheduling: when you book an inspection or home maintenance consultation through our online calendar, we collect your name, contact details, the property address, the services you select, your appointment time, and any notes you provide. Realtor name and contact information, and the client's information when a realtor books on a client's behalf.
• Phone and email: information you share when you call (308) 224-5194 or email us.

Information we create while providing services

During an inspection, we take photos and notes of the property and prepare a written report. Reports describe the condition of the home and may include test results such as radon, mold, or sewer scope findings when those services are ordered.

Information collected automatically

Like most websites, our site and its service providers may automatically collect basic technical information, such as your IP address, browser type, device type, pages visited, and the date and time of your visit.

How We Use Your Information

We use your information to:

• Schedule, confirm, and perform inspections and consultations
• Prepare and deliver your inspection report
• Respond to your questions, including questions after your inspection
• Process payments and send invoices or receipts
• Coordinate with your realtor or closing company when you ask us to
• Keep business records and meet our legal, insurance, and professional obligations
• Improve our website and services

We do not use your information for purposes unrelated to our services.

Cookies, Analytics, and Third-Party Tools

Our website may use cookies, small files stored in your browser, to keep the site working and to understand how visitors use it. You can block or delete cookies in your browser settings, though some features, such as the scheduling calendar, may not work properly without them.

Some features on our site are provided by outside companies, which may collect information under their own privacy policies:

Online scheduling

Calendly

Analytics

Google Analytics

We encourage you to review those companies' privacy policies.

How We Share Your Information

We do not sell or rent your personal information. We share it only in these situations:

• Your inspection report: Your report belongs to you, the client. We share it only with you and with people you authorize, such as your realtor.
• Service providers: Companies that help us run our business, such as our scheduling, report, website, and payment providers, receive only the information they need to do that work.
• Closing and payment: If you choose a Pay-at-Closing option, we share the information needed to collect payment with the title or closing company handling your transaction.
• Legal reasons: We may disclose information if required by law, subpoena, or court order, or to protect our rights, our clients, or the public.
• Business transfer: If our business is sold or merged, client records may transfer to the new owner, who would be bound by this policy.

Your Choices

You may ask us to access, correct, or delete the personal information we hold about you. Contact us using the information below. We may need to keep some records, such as completed inspection reports and agreements, when required for legal, insurance, or professional reasons, and we will tell you if that applies.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, please contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. When we do, we will post the new version on this page and update the effective date at the top.